DiveParka.com Return / Exchange Policy

You must contact us before returning anything to receive a return authorization number. You can contact us through the same secure server you used to place your order. If your return is accepted, we will provide you with a return authorization number. Your return authorization number must be clearly shown on the outside of your return shipment. Without this number your return shipment will be refused.

Custom DiveParka.com parkas are manufactured per your instructions. We do not accept any returns on custom manufactured items made correctly. Always double check your order before you place it. If we correctly manufacture an item you ordered incorrectly, you own it. Sorry. We simply do not have the resources to store and resell such items.

We gladly accept returns for:

Exchanges allowed for: